Zorpido Cafe Customer Survey

Thank you for visiting Zorpido. Please answer these short questions so we can improve our menu, service, and stock availability.

Your name:

Phone number:

How often do you visit Zorpido?

First time

1–2 times a month

Weekly

More than once a week

What time do you usually visit?

Morning

Afternoon

Night

Why do you come to Zorpido?

Food

Coffee / drinks

Fast service

Hangout / meeting

Value for money

Other:

What item do you order most from Zorpido?

Which item would you like us to add more often?

Which item do you wish was always available?

Which time is busiest for you?

Morning

Lunch

Night

Evening

Have you ever come to Zorpido and found your favorite item unavailable?

Yes

If yes, what item was missing?

How satisfied are you with the freshness of our food?

Very satisfied

Satisfied

Unsatisfied

How satisfied are you with portion size?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

How do you feel about our prices?

Very affordable

Affordable

Fair

Expensive

Very expensive

Do you think Zorpido gives good value for money?

Yes

Sometimes

If prices change slightly, would you still buy from us?

Yes

Depends on item

How would you rate our service?

Excellent

Good

Average

Poor

How would you rate cleanliness?

Excellent

Good

Average

Poor

How would you rate speed of service?

Very fast

Fast

Average

Slow

What should we improve most?

Food taste

Quantity

Service speed

Cleanliness

Staff behavior

Menu variety

What is your favorite Zorpido item?

Would you like us to offer your favorite Zorpido item for free as part of this survey?

Yes

Any suggestion for us?